Equipment Rental Agreement

Version November 8, 2026 · Smooth Studios LLC · Tallahassee, Florida

This agreement applies to equipment rented from Smooth Studios LLC. Your booking identifies the equipment, included accessories, dates, price, tax, and appointment details. The policies displayed at checkout are saved with your booking. By accepting at checkout, you agree to these terms.

1. Account, Eligibility & Verification

You must be at least 18 and use your own account with a verified email, accurate contact details, and a matching government-issued photo ID at pickup. Every order is reviewed. We may ask about your intended use and experience or request additional verification. A submitted order is not final approval. If verification cannot be completed before pickup, we may decline the order and refund any collected rental payment.

2. Dates, Prices & Appointments

Rentals are for the selected dates and confirmed appointment times, with a one-day minimum. Tuesday to the following Tuesday at the same time is seven days. Duration prices and any applicable tax are shown before checkout. Pickup and return are at Smooth Studios by confirmed appointment. Equipment is not shipped. Arriving late does not automatically move the return appointment. Contact us if you need to change it.

3. Cards, Payment & Deposits

A credit or debit card is saved securely by Stripe at checkout. Prepaid cards are not accepted. You authorize the displayed rental total to be charged after approval when we prepare your pickup. Payment must succeed before handoff. We do not store your complete card number or security code.

A deposit is not routinely included. If verification or an unusually high-value rental requires a deposit or proof of insurance, we will explain the amount and conditions before approval. You may decline and cancel before pickup. Additional deposits, damage charges, or other amounts are not charged without separate notice and authorization.

4. Cancellation & Early Returns

You may cancel without a cancellation fee before the equipment is handed over. Any rental payment already collected will be refunded to the original payment method. Card-network processing times apply. After pickup, return the equipment to end the rental; cancellation alone does not end your responsibility for it.

For an early physical return, the original rental is repriced for the actual duration, with a one-day minimum. The difference between the original duration price and the shorter duration price, including the corresponding tax difference, is refunded. This is a duration-price adjustment, not a refund based on the average daily cost. Any separate extension payment is reviewed for the unused extension period.

5. Extensions & Late Returns

Request extensions through your account. They depend on available inventory and are confirmed only when approved and paid. Requests made on or before the due date receive 10% off the separately priced extension rental; requests after the due date use the standard extension price. Booking the full period initially may cost less than adding an extension.

If equipment is returned after its confirmed return appointment without an approved extension, the late fee is 25% of that equipment’s four-day rental rate for each started late day. Rentals originally booked for at least seven days receive one late day of grace before this fee begins. The grace day is not an extension or a change to the agreed return appointment. We will explain any assessed fees before requesting payment. Contact us before the due time if you expect a delay.

6. Equipment Care & Included Items

Ownership remains with Smooth Studios. Use the equipment lawfully, follow the manufacturer’s instructions, and protect it from theft, impact, moisture, sand, and other hazards. Do not sub-rent, transfer, modify, or attempt repairs without our written permission. You remain responsible for the equipment while it is in your possession, including when others use it.

Check the condition and included-item list at pickup. Report a problem immediately, and no later than 24 hours after pickup. Stop using equipment if continued use could cause damage. Return all included accessories, batteries, chargers, caps, cases, and mounting parts. Normal wear from careful use is expected. Unusual contamination or cleaning beyond normal handling may require a documented cleaning charge.

7. Damage, Loss & Insurance

You are responsible for reasonable documented repair costs for damage beyond normal wear and for replacement costs if equipment or accessories are lost, stolen, or damaged beyond economical repair. We will provide the basis for the amount and discuss it with you before seeking payment. Promptly report damage or loss. We do not add rental charges for repair time solely because promptly reported damage requires repair after return.

No damage waiver, theft coverage, or insurance is included unless separately offered in writing and accepted for your booking. Third-party rental protection programs do not apply automatically. For rentals requiring a certificate of insurance, the required equipment values and coverage will be agreed before approval.

8. Return & Inspection

Return the complete kit at the confirmed appointment. A physical handoff records the return; final closure follows an inventory and function check. We will notify you of missing items or condition concerns. Contact the studio promptly if you disagree with an inspection finding.

9. Your Media & Contact Information

You retain ownership of the photographs, video, and other media you create. Back up your files and remove personal media before returning rented storage. Smooth Studios is not your media backup service. For booking questions, cancellations that cannot be completed online, or account issues, contact smoothxstudios@gmail.com.

Smooth Studios LLC · 225 E Pershing St, Tallahassee, FL 32301. These terms do not limit rights that cannot lawfully be excluded.